Help · 05 of 06

Returns and exchanges

Every cap is final sale, so we want you to love it before it ships. If anything arrives wrong, we will make it right.

Updated September 2026

Caps
Final sale
Wrong or damaged
Tell us within 7 days
Fit questions
Ask before you order

01Why caps are final sale

We make our caps in small runs, and each one is packed with care for the man who will wear it. Because of that, every cap is final sale: we are not able to take returns or exchanges for fit, color, or a change of mind.

We would much rather help you choose well than have a cap come back. Every cap is one adjustable size and fits most heads, hat sizes 6⅞ to 7⅝. If you are unsure about fit, color, or which verse suits him, write to us before you order and a real person will help.

02If something arrives wrong or damaged

  1. 01Write to hello@theabbaco.com within 7 days of delivery with your order number and a photo. We usually reply within a business day.
  2. 02Keep the cap unworn, with its tags and packaging, while we sort it out.
  3. 03We send the right cap, or a new one, at no cost to you. No need to argue your case.

03Preorders

If a preorder cap is not made, you get a full refund to your original payment method. You can cancel a preorder any time before it ships.

04Refunds

Approved refunds go back to the original payment method within 5 to 10 business days.

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