01Refund policy
Final sale
Abba & Co. caps are made in small runs, so every cap is final sale and is not eligible for a refund, return, or exchange for fit, color, or a change of mind. We are glad to help before you order: see the fit guide, or write to hello@theabbaco.com with any question.
Wrong or damaged items
If you receive the wrong item or a damaged one, write to hello@theabbaco.com within 7 days of delivery with your order number and photos of the problem. Keep the item unworn, with its tags and, where possible, its original packaging. Once we confirm the problem, we will send a replacement at no cost to you. Requests made more than 7 days after delivery may not be eligible.
Preorders
If a preorder cap is not produced, you receive a full refund to your original payment method. You may cancel a preorder at any time before it ships.
Refunds
Approved refunds are issued to the original payment method within 5 to 10 business days.
Shipping address
Please enter a complete and accurate address at checkout. We are not responsible for orders shipped to an incorrect address. If a package comes back to us because of an incorrect or incomplete address, the cost to send it again is yours.
Changes to this policy
We may update this policy from time to time. The current version is always on this page, and placing an order means you agree to it.