01Track an order
02Processing and delivery
- Processing
- Orders are packed and shipped Monday to Friday, within 7 to 10 business days. Most leave sooner.
- Standard
- USPS or UPS Ground. Transit time depends on the destination and starts once the order ships.
- Expedited
- UPS 2nd Day Air or Next Day Air. Ships within 2 business days, then 1 to 2 business days in transit.
- Rates
- Calculated at checkout from the destination, weight, and shipping method.
03Where we ship
We ship across the United States, including APO, FPO, and DPO addresses, and to most countries worldwide. The destinations we can reach are listed at checkout.
International orders may owe customs duties, import taxes, or brokerage fees when they arrive. These are set by the destination country, are not included in our prices or shipping rates, and are paid by the recipient. Delivery estimates can change with customs and local carriers.
04Preorders
Preorder caps are marked Preorder on the product page with an estimated ship date. That date can move with production, and we will write to you if it does.
Preorders are not eligible for expedited processing. If you choose expedited shipping, it applies once the cap is ready. An order with both in-stock and preorder caps ships together when everything is ready, unless we tell you otherwise.
05Addresses and delivery
Please check your shipping address at checkout. We ship to the address you give us and cannot promise changes once an order is placed, or cancel an order once it has shipped.
Once the carrier marks a package delivered, we are not responsible if it is lost or stolen. If you added shipping protection at checkout, file a claim through the link in your order email.